Nhân Viên Hỗ Trợ Khách Hàng (Tiếng Anh) - App Booking (Team Hotel) - Thu Nhập 12 Triệu/Tháng

Interface between customers and hotels to resolve any cases arising upon/after check- in
Respond to customer queries by phone or e- mail to support and solve complaint cases
Handle admin support tasks including but not limited to hotel, flight, and regular payment related issues
Verify transactions with different mode of payments (such as: bank- transfer, credit cards, etc..) match payment and booking ID

Willing to work on weekend, national holidays, overtime if needed
Age: 20 to 30 years old
Able to work under pressure and in a large team
Willing to work under shifting mode (Night shift including)
Above 3 months minimum experience in customer service, receptionist, tour guide v..v
University/Colleges required
Fluent in English both written and spoken (Preferably with TOEIC 500)
Experience in a call center/contact center, travel industry is a plus
Discipline, honest, critical and high initiative
Always bring positive attitude within colleagues and towards customers

Activities: Birthday party, Employee engagement activities
Position promotion, salary increase: once/year
Salary: 10.000.000 – 12.000.000 gross (Basic salary + allowance + KPIs)
13th- month salary
Promotion opportunities
Working in the environment of a multinational corporation, with customers being the leading foreign companies in the field
Bonuses, gifts for Holidays
Insurances followed Vietnamese Labor Law

Cập nhật gần nhất lúc: 2024-08-20 22:45:02