Sales and Business Development
- Identify and pursue new business opportunities with corporate clients, retailers, and distributors
- Generate leads, conduct cold calls, and set up meetings with potential clients.
Account Management
- Provide exceptional customer service and support to clients, addressing any issues or concerns promptly.
- Negotiate contracts, pricing, and terms with B2B clients, ensuring mutually beneficial agreements.
- Build and maintain strong relationships with existing B2B clients, ensuring high levels of customer satisfaction and retention.
Market Analysis and Reporting
- Provide actionable insights and recommendations to optimize product offerings and sales tactics
- Provide actionable insights and recommendations to optimize product offerings and sales tactics
- Conduct market research to identify trends, competitive landscape, and potential growth opportunities.
Product Knowledge and Promotion
- Represent the brand at trade shows, industry events, and networking opportunities to promote the brand and attract potential clients.
- Maintain in- depth knowledge of the brand’s product lines and effectively communicate product features and benefits to clients.
- Collaborate with the marketing team to develop promotional materials and campaigns tailored for the B2B market.
Sales Forecasting and Planning
- Contribute to the development of sales plans and strategies to achieve business objectives.
- Assist in preparing accurate sales forecasts and budgets, monitoring performance against targets.
Logistics and Order Fulfillment
- Monitor inventory levels to prevent stockouts and overstock situations, optimizing supply chain efficiency.
- Manage any logistics- related issues that arise during the order fulfillment process, providing solutions to ensure customer satisfaction.
- Ensure that all orders are processed and delivered to clients on time, meeting their specifications and quality standards.
- Coordinate with the logistics and inventory teams to ensure timely and accurate order fulfillment.
Collaboration and Teamwork
- Share market insights and feedback with the team to support continuous improvement and innovation.
- Work closely with other departments to ensure seamless order fulfillment and customer satisfaction.
Compliance and Reporting
- Ensure all B2B activities comply with company policies and industry regulations.
Prepare and submit regular reports on sales activities, customer feedback, and market conditions to senior management.
