Nhân viên lễ tân Laguna Park/ Laguna Park Receptionist

To provide guest recognition at all times by interaction with guest on a continual an complete basis.
To do your utmost to ensure optimum guest comfort and satisfaction.
To never say “ no “ to a guest and going out of your way to satisfy a guest request even if the item or service is unavailable.
To know all in house guest names and aparment numbers and be able to recognize guest by sight. To use guests first name as form off address.
To record all guest complaints, guest comments, compliments, damage or loss of guest property, and other relevant information in Log Book.
To report all guest complaints, compliments and suggestions immediately to Management.

• Proficient in written and spoken English and Vietnamese.

• Well groomed and neat in appearance.

• Strong customer service mindset.

• Proficient in written and spoken English and Vietnamese.

• Well groomed and neat in appearance.

• Strong customer service mindset.

Cập nhật gần nhất lúc: 2024-04-29 00:20:30