Nhân Viên Telesales

RESPONSIBILITIES:

Contacting Potential or Existing Customers:
Answer any questions they may have about our offerings.
Use scripted communication to inform customers about our products or services.
Understanding Customer Requirements:
Collaboration with Business Development Team.
Direct prospects to the field sales team when necessary.
Support BD team for quotation, customer&039;s following up, Joint sale visit,
Tailor your approach to close sales effectively.
Ask relevant questions to understand customer needs.

Data Management:

Process orders accurately.
Enter and update customer information in the database.

Customer Relations:

Go the extra mile to meet sales quotas and facilitate future sales.
Handle grievances professionally to maintain the company’s reputation.
Other Assignment from Part Leader

QUALIFICATION:

Bachelor Degree, preferred in Logistics/supply chain, economics or related fields.
Fresher is acceptable.
Cool- tempered and able to handle rejection.
Familiarity with relevant computer programs (e.g., CRM software) and telephone systems.
Successful track record of meeting sales quotas, preferably over the phone.
Proven experience as a telesales representative or in a similar sales/customer service role.
Ability to learn about our products and services and effectively describe/explain them to prospects.
Excellent communication and interpersonal skills.
Outstanding negotiation skills to resolve issues and address complaints.

Cập nhật gần nhất lúc: 2024-11-04 20:30:03