Nhân Viên Vận Hành (Operator)

Tasks & Responsibilities:

Ad- hoc tasks
Suggest changes or improvements to increase accuracy and efficiency in the operations procedures.
Provide customer service
Conduct department&039;s reports
Ensuring all transactions are performed following the company&039;s Compliance Rules
Responsible for processing all transactions efficiently.
Assist the General Manager in creating Operations documents.
Professionally deals with customers&039; inquiries promptly
Resolve and follow up on pending transactions, escalating where needed
Operate EzyRemit backend system

Requirements:

At least one year of experience in Customer services
Strong problem- solving skills
Be willing to work flexible shifts (including night shifts)
Strong time management skills
The ability to work under pressure is necessary
Excellent communication skills in both English and Vietnamese
The ability to work collaboratively in a fast- paced environment
Be a team player with a "can- do" attitude
Able to work on special events and holidays
Have attention to detail

Benefits:

Fun and creative environment
Social insurance contribution on max salary range
Training opportunities from foreign experts
OT pay according to the provisions of labor law
Professional development & skills training
Celebrate for employee&039;s birthday, organize Happy Hours each month
Meal allowances for night shifts
Paid leave

Hỗ trợ đào tạo và cải thiện năng lực
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Các dịch vụ cá nhân hỗ trợ bạn về mặt tinh thần và giảm stress

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Chi trả miễn phí dịch vụ chăm sóc sức khoẻ; cung cấp bảo hiểm cho thuốc theo toa; và bảo vệ tài chính mà bạn cần trong trường hợp bệnh tật hoặc thương tích nghiêm trọng

Hỗ trợ laptop và thiết bị phục vụ công việc

Cập nhật gần nhất lúc: 2024-05-28 00:10:04