Ocean Customer Service Executive

Job description:

Manage daily booking from suppliers/shippers/sales etc and communicate with sales owner to get shipping instruction
Rate quotation for general inquiry
Other works arranged by direct supervisor or manager.
Be responsible for the daily work within the team, sales support, ensure the timely and proactive communication with customers and other related parties.• Ensure the daily excellent service provided and the KPI met, reduce risk and potential claims.
Customer relationship (external & internal), work with customers and vendors to improve our performance and service
Billing checking, confirmation with overseas, send pre- alert
Booking creation in specified system, update report

Why join SEKO?

Become part of our success story!
Competitive salary and benefits package
Fast- paced work environment
Guaranteed individual path of professional development
International Logistics service provider looking to grow into the Top 100 Logistics Service Providers for twelve years running- 2020.

Qualifications:

More than 3 years related experiences; the background for global forwarder will be preferable.
Ability to deal with high pressure situation.
Bachelor Degree or above
Well operation knowledge, good experience in Customer service, prefer USA, Canada export trade
Knowledge of ocean cargo process flow
Fluency in English and Vietnamese is required.

Job Skills, Personality and Competencies for this position

Excellent communication skill in both Vietnamese and English, responsible, active.
Good PC skills in MS Word, MS PowerPoint and MS Excel.
Reliable, well organized, honest, team- player

Address & Working time:
HCM: The Six8 Building, 24- 26 Phan Dinh Giot Street, Ward 2, Tan Binh District, Ho Chi Minh City
Working time: 8h30 to 17h30 from Mondays to Friday

Benefit:

Meal allowance, Health check at Interational hospital
13th month Salary, Bonus
Full paid for Social Insurance, Bao Viet Health Insurance

Team building activities, company outing tripTraining & development

Cập nhật gần nhất lúc: 2024-04-03 11:14:15