Mô tả công việc
SUMMARY
The incumbent will take part into the operation team and is responsible for operation excellence. Operation excellence includes 6 main key areas of responsibilities: (i) Dossier management, (ii) order management, (iii) business partners management (iv) supply chain management, (iv) contract management (vi) office management. This role involves working closely with cross- unctional teams (sales, marketing, product, etc.) to ensure smooth and productive operation to drive company’s growth and sustainability. The incumbent will report to the Operation Manager.
Manage daily order implementation at the best efficiency and productivity.
Manage all dossiers to support partners in tender process while ensuring the best efficiency.
Manage partners including distributors and sub- distributors.
To coordinate and communicate with cross functions team both local and regional (Ops, RA, QA, Commercial, Finance, Market Assess, sourcing plant) in term of product availability or discontinuity.
To manage contracts with comprehensive pricing and terms.
To manage and implement the end- to- end supply, demand, and inventory.
MAIN RESPONSIBILITIES
Dossier management
Continuous improvement of process efficiency
Ensure all documentation is compliant with relevant regulations and standards.
Prepare and organize tender documents, including specifications, terms, and conditions.
Coordinate with internal teams and partners to gather necessary information for tender submissions.
Proactive in providing solutions
Provide dossiers as per request on time to meet the deadline of tenders.
Ensure effective communication with internal and external teams to trouble- shoot.
Maintain a track record systematically.
Order Management
Implement an effective procedure in implementing orders
Be proactive in bringing solutions.
Ensure effective communication with internal and external stakeholders.
Trouble- shoot ad- hoc issues in order to meet requested timeline.
Process Management
Ensure effective communication with internal and external stakeholders.
Trouble- shoot ad- hoc issues in order to meet requested timeline.
Be proactive in bringing solutions.
Implement an effective procedure in implementing orders
Supply Management
Work with manufacturer for product supply with excellent communication. Keep tracking supply schedules for imported products, verifies shipping documentation for imported products’ customers clearances.
Do analyses the inventory projection and provide suggestion/ follow up with cross function for mitigation action.
Monthly build demand and supply request and submit forecast which ensure the replenishment aligned with production plan and maintain DOH meet targeted DOH.
Monitor supply/demand operational performance versus goals and manages variances appropriately e.g customer service, forecast accuracy, back orders/ sales loss, escalation, and report submission to regional.
Actively involve in monthly Demand & Supply meeting with other cross- functional stakeholders and partners.
Work with cross functions team (Ops, RA, QA) to factor the update/change of product availability to the ADS.
Contract Management
Oversee the entire contract lifecycle, ensuring compliance with organizational policies and legal requirements. This role involves managing tender dossiers, negotiating contracts, and ensuring adherence to pricing and terms.
Ensure all contracts include clearly defined terms, pricing structures, and deliverables.
Contract drafting and reviewing.
Collaborate with legal teams to validate contract terms and minimize risks.
Contract execution:
Provide insights and recommendations for process improvements in contract management.
Generate regular reports on contract status, compliance, and performance metrics.
Maintain and organized database of all executed contracts and related documents.
Ensure all contracts comply with internal policies and external regulations.
Facilitate the contract signing process, ensuring all parties are informed and compliant.
Monitor contract performance against pricing agreements and identify discrepancies.
Maintain up to date knowledge of industry trends and regulatory changes.
Office Management
Controller: make sure that all activities, documents and payments are correct.
Support activities respecting compliance.
In charge of PR, PO, payment for all office and activities related.
MINIMUM BACKGROUND / EXPERIENCE REQUIRED
Minimum 5 years experiences:
Proven experience in contract management
Proven experience in tender and dossier management
Proven experience in controller role
Related to distribution, CRM or sales.
Related to Logistics, Demand Planning experience.
Proven experience in senior admin role.
High level of accuracy
Experience in a matrix organization is an advantage.
Detail- oriented with excellent organizational abilities.
Proficient in verbal and written communication in Vietnamese and English
High ownership and accountability
Experience in medical health care sector is a plus.
Solution driving mindset.
Expert in Microsoft Office, especially excel. Power BI skill is a strong advantage.
Have a good sense of urgency and business driven mindset.
Strong communication skills
Trustworthy, disciplinary
High level of multi- task handling
MINIMUM EDUCATION REQUIRED
Supply Chain Management/ International Business/ Business Administration/ Finance is a plus.
Bachelor’s degree in any major.
Hình thức: Nhân viên chính thức
Kinh nghiệm: 4 Năm
Địa điểm: Hà Nội
Cấp bậc: Nhân viên
Ngành nghề: Y tế / Chăm sóc sức khỏe
