The Import/Export Operation Staff is responsible for handling and coordinating domestic and international shipments across air, sea, and road transport. The role covers full operational processes including cargo handling, warehousing, customs clearance, and transportation arrangements. The position ensures all shipments are managed efficiently, cost- effectively, and in compliance with local and international regulations, while delivering high- quality service to customers.
Import:
Keep updated on relevant laws and regulations
Check import requirement procedure to import cargo and reply to customer, oversea, MSDS, HS code, import license
Input revenue/cost into the system, check and confirm costs to agent, issue Debit/Credit Notes for customers/oversea agents, handle internal data entry
Correspondence with other sections and our overseas partner offices.
Contact with customer to prepare to do import customs clearance, update information for cargo release to CNEE.
Received pre- alert from oversea, file manifest, send arrival notice to customer, and release Delivery Order to customer.
Export:
Keep updated on relevant laws and regulations
Input revenue/cost into the system, check and confirm costs to agent, issue Debit/Credit Notes for customers/oversea agents, handle internal data entry
Receive and manage inquiries from customers/overseas and arrange bookings.
Send pre- alerts to oversea agents and relevant parties.
Contact with customer to prepare to do export customs clearance, update information for cargo release to customer.
Check export procedures, including MSDS, HS codes; ensure accurate documentation.
Issue booking confirmation, House Bill, update VGM, MBL on the carrier’s system; submit AFR, ENS, AMS, FMC as required.
Correspondence with other sections and our overseas partner offices.
Check and track telex releases from carriers
Warehouse: handle W/H service if requested.
And others jobs as per BOD’s requirements.
BENEFITS:
Social insurance paid in full salary, health insurance
Working in a dynamic & supportive working environment
Others: Business travel, company trip, health check up.
Working Hours: 8:00- 17:00 or 8:30- 17:30, Saturday Work from home
Salary review: Once per year
Holiday allowance: 500,000 VND 3 time/year
Business travel, company trip, health check up every year.
Annual Leaves: 12 days
Training and career development opportunities.
Allowance: Attendance, lunch, transportation, foreign language (TOEIC 800 OR IELTS 6.5, N1,N2) and etc.
13th month salary + Bonus according to year- end KPI evaluation
