Operations Manager

Operational Delivery: Ensure seamless operational support for sales and campaign delivery, including studio preparation, sample arrangement, livestream assistant (LA) assignments, and technical production team arrangements.
Platform Campaign Configuration: Coordinate the setup and delivery of sales campaigns, including (sample) product management, product invitations, seller deals, platform/ seller/ MCN vouchers, and commission sharing structures.
Platform Setup and Monitoring: Oversee the functional setup and ongoing monitoring of Melive MCN’s portal, creator pages, seller stores, ensuring optimal performance and user experience.
Compliance Management: Manage the network compliance, respects to both local authority’s regulations and platform’s policies, addressing any issues to maintain business continuity and stability.
Policy and Regulation Updates: Stay abreast of and implement platform policy, regulation updates, and new features, ensuring compliance across all operations.
Warehouse Management: oversee the setup, SOP, and day- to- day operations of the sample warehouse, ensure smooth support while maintaining good asset management practice.

Proactive problem- solving approach, anticipating potential challenges and devising effective solutions.
Experience in managing a team of 20+ members, with multiple shifts is a plus.
Ability to lead and inspire a team, driving performance and innovation.
Strong understanding of technical setup and monitoring of online platforms/services.
5+ years working experience; with
Knowledge of compliance management and ability to navigate implementations.
3+ years of experience in service operations, customer services management, or platform operation, ideally within the ecommerce, fintech, (studio) production, or related industries.
Experienced in warehouse management, asset management, fulfillment management.
Excellent organizational and project management skills, with the ability to manage multiple tasks simultaneously.
Strong problem- solving skills and the ability to work under pressure.
Good collaboration skills, being able to work with multiple teams while keeping good priorities and balancing the mutually beneficial.

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Du lịch nước ngoài, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm, CLB thể thao

Cập nhật gần nhất lúc: 2024-06-06 15:35:07