Operations Manager

Work with BUs to improve business operations to increase customer experience and efficiencies

Collaborate with Customer Services and other user- facing teams to improve customer experience
Work with business and functional teams to standardize daily operational processes to ensure clear accountability and team/ person in- charged;
Drive execution of operational processes across functions.
Identify operational gaps to input into product improvement roadmap to enhance quality and productivity.
Collaborate with Products to improve platforms for better user experience and higher team productivity;
Optimize operating processes to maximize team efficiency and quality;

Data- driven, accurate, systematic and methodical and good problem solver;
At least 5 year experienced in business operations and team management;
Quickly adapt to change at a high speed space;
Experience with leading tech companies is a plus;
Enjoy dynamic and fast- paced environments;
Makes an excellent team player and has good judgement.
Experienced in project management, able to organise and prioritise tasks/projects;

Cập nhật gần nhất lúc: 2023-12-04 14:45:34