Operations Service Manager

Job Description

Act as the primary point of contact with clients, conducting thorough needs assessments and clarifying project scope.
Report regularly to the Operations Manager on project progress and achievements.
Ensure compliance with contractual obligations and timely renewal.
Manage project lifecycle, providing ongoing support to the project team and resolving any issues that may arise.
Build and lead a skilled team, fostering a culture of continuous improvement and scalability.
Develop and deliver detailed project proposals and quotations.

Location:
Anna Building, Quang Trung Software Park, District 12.
Working hours:
Monday to Friday (8:00 AM to 5:50 PM).

Job Requirements:

Bachelor&039;s degree or equivalent.
Good English skills
At least 2 years of experience in BPO/service industry.
Project management, team leadership, proficiency in MS Office

Benefits
Salary & Bonus:

Yearly salary review in March, adhoc in September
Base salary: competitive salary
Performance bonus
13th- month salary

Benefits package:

100% salary and annual leave in probation period
Professional and diversity working environment.
PTO per year: 12 days annual leave + 2.5 days off for women in their period
Career growth opportunities with Career Framework and training programs (leadership, problem solving, critical thinking, project management, etc.)
Internal activities and clubs: Company trip, team building or year- end party, happy Halloween, sports day, football club, badminton club, etc.
Participation in social insurance with 100% base salary
Premium healthcare insurance after probation
Gift for Tet holidays, Women’s days, birthday, wedding, child birth, etc.

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm, CLB thể thao

Cập nhật gần nhất lúc: 2024-11-22 10:05:03