Order Taker (Điều phối buồng phòng)

• Handle the department’s records for monthly attendance, right attendance, annual leave, sick leave, no- pay leave, etc.
• Ensure the safety of keys and work phone during operation.
• Attend briefings for Room Attendants and Turndown Attendants, ensuring that all relevant information is delivered to them.
• Assist Room Attendants and Floor Supervisors with guest requests, problems and room availability, etc.
• Perform any duties assigned by the Management team deemed necessary.
• Manage all lost and found items, records, storage and issue management, following standard procedures.
• Submit the purchase order to maintain housekeeping supplies at par levels.
• Assist the Assistant Executive Housekeeper with Housekeeping’s store management.
• File all Housekeeping documents properly.
• Assist the Assistant Executive Housekeeper with monthly tracking records where required.
• Sign in at the start of a shift and sign out at the end of the shift.
• Log all calls and distribute tasks to relevant team members / departments.
• Adhere to the hotel’s policies and procedures, Hilton code of business conduct, the hotel’s team member handbook, security and emergency policies and procedures.

• Actively listen to others and build on good ideas.
• Proficient in Microsoft Office, housekeeping Opera system.
• University / Pre- university education.
• At least 1 year of administrative work experience.
• Fluent in English to meet business needs, advantageous.
• Good knowledge of Housekeeping office’s daily operation.
• Good written and verbal skills.

• Relocation, home leave ticket, repatriation allowances
• Others benefits
• Competitive salary
• Working hours: 8 hours/ day, 2 days off per week
• Accommodation, uniform, transportation, meals
• Heath Care Insurance (24/7)
• Insurance as labor law (apply from starting date)
• Pre- opening Service Charge
• 12- 14 Annual Leaves

Cập nhật gần nhất lúc: 2026-03-18 13:20:02