[ PHÚ QUỐC ] F&B Supervisor - Giám sát Bộ phận Nhà hàng

- Deliver daily briefings and attend other Food and Beverage meetings as required.
- Minimize customer complaints by responding promptly to customer complaints and requests.
- Providing Food & Beverage Service to customers to experience the best satisfaction.
- Supervise / direct the work of waiter / waitress to maintain the best service quality.
- Ensure services such as maintaining cleanliness, table setting, customer service, ordering and food setting according to SOP.
- Prepares for service by ensuring the department’s:
• Requirements for special occasions are ready.
• Outlet is ready for service and guest comfort.
• Equipment is clean.
- Carries out effective service by ensuring all ambassadors are aware of their role in:
• Ensuring working areas are cleaned and re- set quickly.
• Processing food orders accurately.
• Ensuring the outlet / bar is clean.
• Ensuring payment methods are handled accurately.
• Greeting and seating guests.
• Explaining and up- selling daily beverage specials.
- Carry out effective beverage service by ensuring:
• Conduct spot checks in the bar to ensure proper pouring, cleanliness and stock control
• Converse with guests about beverages, advise, take order and serve.
• Beverages are up- sold and regularly replenished, abiding by alcohol service regulations
• Making and presenting cocktails
- Facilitating/ Giảng dạy :
• Support facilitators on preparing all materials, equipment, good ordering for practicing class.

• Problem solving, motivating, organizational and training abilities.
• Good communication and writing skills in English
• 4 or 5 star or upscale restaurant experiences are preferred.
• At least 01 years of related experience, including supervisory experience, or an equivalent combination of education and experience.
• Leadership skills

Paying insurance 100% on salary
Competitive salary
Telephone allowance (Conditional)
Birthday gifts Hospitality
Bonuses for Major Holidays of the Year
12 days of leave per year
13th month salary bonus
The monthly service fee bonus is based on the company&039;s revenue.
Meal per shift allowance (Conditional)
English training courses according to the standards of EHL Switzerland.

Cập nhật gần nhất lúc: 2024-08-27 09:30:02