Platform Support Engineer

Provide day- to- day technical support such as setup, administration, configuration, patching, upgrades and backup on full stack of KIBB Middleware services in technology areas including Kafka, API management platform, ELK (Elastic Stack), Kubernetes/Docker, Keycloak and Cloudera Data Platform.Capacity assessment and consultation to each of the stakeholderDeliver platform capability to meet the needs of application team.Proactively review system health, business volumes and trends for abnormalities. Take early prevention actions to avoid service disruptions.Monitor and troubleshoot application issues.Improve and automate detection and initiate prevention initiatives for recurring problems.Occasionally support ongoing project implementationsSupport Disaster Recovery testing and related setup.Vendor/Principle managementManage platform infrastructure setup in local Data Centre.Define and recommend observability matrix optimal for each platform

Knowledge of client- server, 3- tier architecture web applications & distributed systems.
Strong understanding of containerization technologies (Docker, Kubernetes)
Excellent communication and collaboration skills.
3- 6 years of experience in a support role, preferably within a financial organisation
Functional understanding of Message Queuing, Application security, API implementation, event hubs and tools
Work under minimal supervision & take ownership of Middleware incidents end to end.
System administration experience with troubleshooting OS, application logs and knowledge of networking, storage, etc. required to address system level issues.
Demonstrated willingness and capability to learn, assimilate, and act upon large amounts of information rapidly.
Experience with monitoring and logging tool (ELK Stack)

13th month salaryFull support for PC/Laptop working equipment....Paying insurance according to Vietnam&039;s labor law (social insurance, health insurance, unemployment insurance)12 days of leave/year and bonuses on other holidays of the year (1/1, 30/4- 1/5; 2/9, 8/3, 20/10...), birthdays; Trade union expenses for visits on filial piety, joy and sickness occasions;Parking allowances;Vacation travel 1 time/year.To be trained and cultivated not only professional knowledge and soft skills but also team management and project management skills through general internal training sessions organized by the Training Department or training sessions of their own departments;Professional, young, dynamic working environment, many opportunities for promotionA team of talented and experienced engineers and employees Work with major partnersReview of annual salary increase (1 times/year)

Cập nhật gần nhất lúc: 2025-09-07 01:15:03