Mô tả công việc
Trusting Social is the leading Digital Identity & Payment Authentication service provider for the Banking & Financial sector in Vietnam, Indonesia, Philippines, and India, boasting over 30 existing clients, including banks, financial companies, and e- wallets. Our TrustVision solutions empower clients to onboard customers digitally anytime and anywhere, detect fraud, and enable secure transactions using advanced facial recognition and AI models.
How you will make an impact in this role
You will operate to deliver world- class Digital Identity & Payment Authentication solutions. You will play a key role in ideating and co- creating new features that uniquely meet the needs of Trusting Social&039;s clients & market. You will continue not only enhancing our cutting- edge technologies to prevent the latest fraud trends (deep fake faces, swap faces, transactional frauds, etc.) while assuring the best user experience but also expanding our market- leading solutions region- wise.
As a Product Manager in Digital Identity & Payment Authentication Product at Trusting Social, you will have the ultimate responsibility for decision- making and prioritization to drive product strategy, roadmap, and development, addressing identity trust in the financial sector in Vietnam and other Trusting Social markets.
If you&039;re genuinely passionate about building world- class Digital Identity & Payment Authentication Products and never settling for second place, join us on a journey of discovery to solve problems and deliver excellence.
Responsibilities
Use data and client feedback to identify new fraud schemes. Advise clients with tailored use cases based on data and testing outcomes.
Provide expert opinions for enhancements/improvements of the product suite provided to clients.
Use data to understand product and feature performance, and suggest data- driven initiatives to improve the product and user experience.
Support sales in pitching and deployment for customers.
Understand market needs and customers&039; pain points, stay updated on market trends, create a compelling product vision, and develop a product roadmap quarterly and annually.
Work closely with the Data Science team & Engineering team to deliver product features of the product roadmap.
Deliver a world- class product with inputs from customer/client discovery, sales, and advisory teams.
Collaborate with Data Scientists and Engineers to ensure smooth and proper production implementation.
Foster the professional growth of product team members by providing ongoing development opportunities and offering timely feedback to enhance their skills and expertise when needed.
Conduct assessments to identify optimal product opportunities, ensuring alignment of features with the targeted market and available technology.
Engage with clients and users to gather constant feedback and incorporate it into the product features.
Obsess over customers to deliver the products they need, constantly study the products to understand every aspect and fine- tune them to meet customer needs.
Conceptualize, define, and guide research and product requirements to create exceptional user experiences.
