What you will do
Product Development:
Gather requirements, conduct user research, and prioritise the product backlog to ensure the team is focused on delivering high- impact projects.
Propose and explore new features and technologies to maintain a competitive edge and continually improve the value proposition of our platform
Create a roadmap that prioritizes and optimally sequences product features to enhance the performance of internal marketing toolset
Drive the adoption and onboarding of internal tools and platforms, working closely with users to ensure they are engaged and successful
Oversee product launches, product marketing, and other go- to- market activities for internal tools and platforms.
Develop and drive the product vision and strategy for eKYC products, Risk rules, ATO, AML and all Security products.
Data- Driven Decisions:
Use data to make informed decisions, optimize existing features, and guide the development of new features to enhance performance
Leverage data analytics and insights to understand both user and merchant behavior, trends in marketing solutions, and areas for improvement in marketing features.
Cross- Functional Collaboration:
Foster a culture of collaboration and knowledge sharing within the team and across the organization.
Be the leader of cross- functional teams, comprising senior engineers, designer, analysts, to grow adoption of the platform as well as performance overall.
Effectively communicate product updates, roadmap, and performance to stakeholders and leadership, addressing their concerns and incorporating feedback into product iterations.
Establish strong relationships with internal and external stakeholders, representing the voice of the product and fostering collaboration for mutual success.
What you will need
The Must- Haves
Excellent communication skills and the capacity to convey complex technical concepts to a diverse audience;
Excellent analytical and problem- solving skills, with a data- driven approach to decision- making;
5+ years of product development experience, with a strong background in analytics, AI/ML, Risk product;
1- 2+ years at management level;
Passionate about driving impact through enhancing team productivity;
Strong analytical and problem- solving skills, with the ability to translate data into actionable growth strategies;
Have experience building and managing internal tools or platform products;
The Good- to- Haves
Familiarity with merchant service platforms and the ability to drive product differentiation through personalisation and predictive insight;
A track record of managing and delivering projects that enhance user engagement and business performance;