Define minimum viable product (MVP) for product launch and successive iteration and horizon mapping
Work with UXD, marketing, analytics, and the research team to identify customer personas and segments, validate MVP and product scope, and deepen knowledge of customer needs, motivations, and behaviors to influence designs that contribute to a rewarding customer experience
Liaise regularly with technical developers and programmers to understand technical implications, prioritize development, and make decisions about technical direction
Consistently take initiative in metrics and measurements of effectiveness on new features and enhancements.
Accountable for driving project discovery and inception activities
Actively involved in driving continuous improvement activities for the scrum team
Continually seek new innovative ideas and technology to include in the project delivery and socialize effectively with project stakeholders
Partner with business stakeholders and the development scrum team to define and clarify business requirements
Demonstrate the ability to guide the team in analyzing business requirements and empower the team to have more ownership of the business requirements.
Work closely with business stakeholders (e.g., product managers, risk, compliance, legal, finance) to understand business imperatives, rules of engagement, and expectations, analyze and mitigate risks, and determine a strategic approach to product development
Accountable for ongoing stakeholder engagement to ensure that all project scope decisions are understood and agreed to and that all their needs are met
Identify hypotheses to validate customer problems and define clear learning objectives that will ensure the appropriate tagging and analytics coverage is achieved to inform product roadmap and prioritization decisions
Motivate and work with a scrum team daily to move user stories into production, this includes attending and actively participating in scrum ceremonies
Lead agile delivery teams to prioritize backlog items, contribute to user story writing, ensure the team understands the product backlog, own the product roadmap on behalf of business stakeholders, and plan for sprints in conjunction with the scrum master for these sprints
Define product and service vision and requirements based on customer needs and business objectives
Accountable for ensuring all work results delivered by the scrum team are of a high standard
Own ongoing support and maintenance issues to ensure services are demonstrating continuous improvement and continuing to meet customer needs
