Project Coordinator

Maintain current product

Provide ongoing training to relevant departments, as needed.
Support coordination of custom products requests, if approved by key stakeholders.
Coordinate tech support between Product & Technology and internal users
Update and maintain necessary guidelines and documents that ensure smooth implementation and running of all courses in this programme.

Support new and upcoming products

Create and maintain training materials, user guides, intranet, and other resources, with a focus on both external and internal customers
Support non- technical functions for the software development team, such as file organization, documentation, and project tracking.
Update or create documents, including WI, PR, PL, etc.
Support the project coordination between Software Development and Content teams.
Facilitate communication between Product and all other departments.
Curate and maintain resources for various departments for efficient access to information about new and upcoming products

General Responsibilities

Collect feedback from stakeholders (parents, students, teachers, staff) and make action plans to address any weak areas.
Support scheduling, coordination, and arrangement of pilot classes to test changes to the product.
Keep up to date with industry trends and propose upgrades to the relevant program as needed.
Any other related duties as assigned by the line manager.
Support and coordinate communication between all sub- departments within the Product team, including Software Development, Content, and Customer Experience.
General administrative duties, including meeting agendas, minutes, and translation services.
Monitor implementation of any changes made to the product to ensure ILA quality standards across all centers.

Excellent interpersonal skills and ability to work with both foreign and local staff teams.
Ability to work some weekends. While the job will be mostly Monday through Friday, availability to switch to weekends for several weeks a year will be necessary.
Knowledge of other technologies, such as Google Sites, Google Forms, and Canva, is a plus
Ability to work in a team environment, multi- task, and meet tight deadlines
2 years+ teaching experience in ELT with young learners.
Intermediate computer skills with Google Workspace products and Microsoft Office products.
Experience working with other departments within an organization, including operations, sales, and marketing.
Experience working indirectly or directly with external customers, especially parents of young learners.
Bachelor’s Degree in relevant field
A great deal of energy and enthusiasm

Bonding trips and events
14 day- off per year along with other benefits according to the company&039;s regulation.
Discount up to 90% English tuition fees for staff and close relatives
Private insurance will be provided for official staff
An active, professional, dedicated working environment with experienced managers and friendly colleagues
Insurances fully provided

Cập nhật gần nhất lúc: 2024-07-27 23:45:02