About the Role
We are looking for a Project Manager / Scrum Master to support our B2B Suite of Shopify apps
Your mission is to make sure projects run smoothly, deadlines are met, processes are followed, and the team stays happy and motivated. You will work closely with the Division Manager, Product Owners, Tech Leads, QC and CS teams.
Key Responsibilities
Project & Delivery Management
Track progress and deadlines in Jira; ensure tasks are always updated and clear.
Build and maintain project plans, sprint scope and timelines for SBC teams.
Identify risks and blockers early and coordinate solutions with the team and Division Manager.
Organize and facilitate sprint planning, daily standups, sprint reviews and retrospectives.
Coordinate releases: agree scope with Product Owner, track implementation, support deployment checklists.
Scrum / Process Facilitation
Support Product Owners in preparing clear requirements and acceptance criteria before development.
Continuously improve processes based on retrospectives and feedback.
Ensure the team follows agreed workflows (Scrum/Kanban, Jira process, Git flow).
Help the team improve estimation, task breakdown, and Definition of Ready/Done.
Support for Division Manager
Prepare weekly reports: progress, risks, capacity, and delivery vs. commitment.
Help document and maintain standard processes/checklists (Jira flow, Git flow, release checklist, etc.).
Support quarterly planning and capacity planning for SBC teams.
People & Culture
Coordinate small culture activities (sharing sessions, mini- events, internal recognition).
Encourage transparency, ownership and constructive feedback in the team.
Monitor team morale, workload and potential burnout and raise issues early.
Do light 1:1 check- ins with members when needed and feedback to Division Manager.
Communication & Stakeholder Management
Provide simple, clear status updates (dashboards, summaries) for internal stakeholders.
Ensure decisions (scope changes, priority shifts, deadlines) are documented and shared.
Act as a communication hub between Division Manager, Product Owners, Tech Leads, QC, CS and other teams.
Requirements
Must- have
Hands- on experience with project management tools (preferably Jira).
Good communication skills; able to work with both technical and non- technical members.
Strong organization and follow- up skills; able to keep things on track and close loops.
1–3 years of experience as Project Manager, Scrum Master or similar role in software development.
Experience working with agile methods (Scrum or Kanban).
Proactive, responsible, willing to support the team rather than just “manage” them.
Nice- to- have
Experience with SaaS, eCommerce or Shopify apps is a big plus.
Basic understanding of Git and release workflow.
Comfortable using English in reading/writing (documents, tools, basic communication).
Experience in team culture / people activities (internal events, workshops, sharing sessions).
Benefits
13th- month salary based on the business performance. Seniority Allowance;
Advancement opportunities available
Competitive salary: 20–24 million VND / month (gross, negotiable based on experience).
Convenient working space with free tea and coffee, massage equipment, PS5,…
Opportunity to experience your expertise in a young and dynamic environment;
Annual health check- up;
Volunteer work and outdoor activities with company support: sports clubs, team building, birthdays, company trips, etc.
Good career growth opportunities with interesting and challenging projects;
5 working days/week. 13.5 days off/year.
Support course and certification fee for expertise improvement;
Other benefits according to the provisions of the Company and the Labor Code.
