(Quận 12) - Customer Services (English Communication)

- Ensuring a high level of customer service and a positive guest experience.
- Proactive update information/ knowledge about customer service
- Liaising between Guests and Partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as additional travel advice, modifications, cancellations, and complaints.
- Providing accurate, valid, and complete information by using the right tools, methods, and processes.
- Report immediately serious cases/ inconstant situations.

Cập nhật gần nhất lúc: 2024-05-26 23:25:03