QUẢN LÝ NHÀ HÀNG

- Timework: 16:00- 2:00

- Personnel management and arrangement.
+ Evaluate employee performance and capacity every month
+ Maintain early shift meetings with staff.
+ Training new employees
+ Schedule work for employees on a daily and weekly basis and make adjustments
+ Arrange and mobilize employees to work
+ Ensure restaurant information is communicated to staff throughout.
+ Organize and evaluate employee training and probation results
- Restaurant business management.
+ Make daily reports
+ Solve related problems on a daily
+ Always ensure product quality and 100% customer satisfaction
+ Carry out the maintenance of equipment and facilities through the maintenance plan under the direction of the restaurant manager.
+ Report to management abnormal problems during operation and comply with the handling direction
+ Exchange work with business partners.
+ Learn and hone in Japanese service style and operate in restaurant management
+ Carry out and complete administrative procedures and documents by following per under regulations and accuracy
+ Control profits and costs
- Customer care:
+ Resolve customer complaints according to company policy during the shift.
+Instructing staff to perform customer care tasks
+ Actively visit customers during service
+ Become a role model for employees about being loyal to customers.
+ Implement a plan to improve and enhance customer care services.

Cập nhật gần nhất lúc: 2024-05-26 23:25:04