Quản Lý Nhà Hàng

Set monthly Balanced Scorecard (BSC) targets & KPIs and create execution plans.
Key Objectives:Finance: Achieve EBITDA ≥ 10%; Same- Store Sales Growth (SSSG) ≥ 10%
Main Responsibilities:1. Financial Planning & Management
People: Drive sales per employee > 50 million VND; Keep turnover rate
Track BSC & KPIs, analyze variances, and propose corrective actions.
Develop financial plans and manage overall restaurant financial performance.
Process: Maintain QSC&W (Quality, Service, Cleanliness & Wow) score ≥ 90%; Speed of service
Customer: Attain ≥ 100 Google ratings; ≥ 200 new member registrations
Operations & Service Quality Management
Ensure outstanding execution of QSC&W standards (Quality, Service, Cleanliness & Wow).
Optimize guest flow and internal processes to deliver fast and seamless customer experiences (speed of service).
Team Development & Customer- Centric Culture
Lead and develop the restaurant team.
Act as a role model in promoting PACC culture (People – Active – Creativity – Customer).
Business Development & Branch Marketing
Build relationships with partners, authorities, and the local community.
Coordinate with Marketing to execute promotional programs, local events, and neighborhood sales initiatives.

Ability to work under high pressure and flexible working hours.
Qualifications & Skills:Bachelor’s degree in Restaurant Management, Tourism & Hospitality, or related field.
Minimum 3 years of managerial experience in a restaurant chain with ≥ 200 seats.
Proficiency in Balanced Scorecard (BSC) management and financial reporting analysis.
Strong leadership, communication, problem- solving, and decision- making skills.

Benefits:
Welfare: Health check- ups, birthday/marriage/baby/illness/death gifts.
Career Growth: competency reassessment, and promotion opportunities.
Allowances: Meal, phone, gas, and responsibility allowance.
Culture: Staff bonding activities and an annual Year- End Party.
Discounts: Enjoy BA GÁC&039;s services with employee discounts.
Bonuses: Holiday bonuses (2/9, 30/04 & 01/05), 13th month bonus (based on performance), and monthly/quarterly KPI bonus.

Cập nhật gần nhất lúc: 2025-11-03 12:40:02