Receptionist / Cashier ( Nhân Viên Lễ Tân / Thu Ngân )

• To work as switchboard operator.
• To assist Medical Record Clerk to prepare medical records for patients coming to the hospital for medical consultation and treatment;
• To maintain confidentiality at all time, especially patients’ information;
• To assist with in and out patients admission/ discharge if reasonably requested;
• To complete necessary procedures for patients’ medical consultation, including booking patients and walk- in patients;
• To arrange patient booking as requested by the Front office Manager;
• To check staff rosters are up to date and in place;
• To assist with preparing and filing hospital statistics;
• To co- ordinate with the on- duty doctors and nurses to ensure on time consultation appointments for patients;
• To assist patients with insurance procedures when requested;
• To receive hospital fees from clients after clinic hours.
• To fill in doctors’ consultation slips with necessary information;
• To assist patients’ relatives or visitors if reasonably requested;
• To liaise with doctors to obtain medical reports for patients/insurance companies and authorities, etc.
• To welcome patients coming for medical consultation as well as patients’ relatives and visitors;

• Ability to work with team
• Good spoken and written in English or Japanese
• Ability to work independently
• Very good telephone communication skills
• Computer office software literacy

• Yearly Performance Bonus
• Free consultation for staff, staff’s spouse & children under 18 years old at HFH. Special rate for staff when using services of Hanoi French Hospital (HFH)
• Health Insurance, Accident Insurance and Life Insurance for all employees
• Contribution of all Compulsory Insurances (Social Insurance, Health Insurance and Unemployment Insurance) from starting date
• Specific KPIs target and KPIs incentive on top of Salary Package will be discussed, if any
• Salary package in details will be discussed during the interview
• Annual Leave: 14 Days per year
• Monthly Service Incentive
• Working Time: Standard working time is 44h/ week; 24 working days per month
• Sick leave: 06 days/ year (full paid)
• Other benefit as Hanoi French Hospital (HFH) policy.

Cập nhật gần nhất lúc: 2025-06-30 17:15:02