RETAIL LEISURE CONSULTANT - ENGLISH SPEAKING MARKETS

· Maintain relationships with retail travel agents by ensuring personal service is optimized.
· Gather information to fully understand agent requests and present options to meet their needs.
· Take ownership of and monitor individual sales process and follow up with agents to increase booking conversion.
· Attend regular training courses to keep up to date with both product and procedure.
· Identify and take action to up- sell and promote all TOI destinations, Tailored Experiences and partner products.
· Co- ordinate with Product Department to update content and tariffs.
· Liaison with Product and Reservations departments to ensure feasibility of options.
· Inform product department of any product feedback.
· Work with operations or reservations to help solve problems for clients on the ground when required.
· Keep others informed by sharing information.
· Report any errors regarding information onTourplan to Supervisor.
· Negotiate fees and changes with agents (where necessary) to gain agreement.
· Prepare proposals and quotes for retail agents or direct clients up to 80% of each day.
· Send final confirmation and any travel documents or vouchers to agents.
· Send individual booking invoices to agents or direct clients when bookings are confirmed.

· Graduate in Tourism, Hospitality, Economics or Business preferred
· Thorough understanding of MS Office (Excel, Word, PowerPoint etc.)
· Personal travel within the region
· Knowledge of tourism, geography, foreign cultures
· Minimum 1 year in Travel Sales or Sales of Services or 2 years’ experience as a Tour Guide within the region
· Excellent written and spoken English

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-08-19 19:25:02