Retail Operations Support Specialist

Implementation of Improvement Standards:Design and implement targeted process improvements to enhance product display and retail operations, ensuring alignment with company standards and objectives.
Product and Display Management:Collect, summarize, and provide feedback on product and display issues reported by stores and regional teams to improve product presentation and customer experience.
Problem Solving & Communication:Analyze reported issues and collaborate with relevant departments to identify solutions and ensure they are effectively implemented across stores.
Regular Tracking & Reporting:Continuously monitor and track the product displays across retail locations, ensuring tasks are completed on time and common needs are identified for further improvement.
Standards Development & Communication:Develop clear and actionable operational standards, translating them into simple language and communicating effectively to both store teams and cross- functional teams (XFN).

Analytical Skills:Experience in Data Analysis or Cost Analysis to evaluate performance, identify trends, and provide actionable insights for operational improvement.
Willingness to Travel:Must be open to frequent business trips to support stores and oversee the implementation of operational standards across different regions.
Education:Bachelor&039;s degree in any related field.
Language Skills:Proficiency in English for effective communication in a multi- lingual work environment.Mandarin proficiency is a plus, especially for cross- regional coordination.
Experience:Minimum of 2 year of experience in the Retail Industry, with a strong understanding of retail operations and customer- facing roles.

Additional Skills:

A proactive problem- solver with an ability to think critically and drive operational improvements in a fast- paced retail environment.
Strong communication and collaboration skills, with the ability to work well in a cross- functional team environment.

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Cập nhật gần nhất lúc: 2025-01-13 21:00:03