Sale ( Night Shift )

Keep track of customer feedback and report any issues for timely resolution.
Act as a knowledgeable point of contact for customers, guiding them in using our services effectively.
Listen attentively to their inquiries, concerns, and feedback.
Regularly update and supplement customer information.
Monitor fees, promptly address complaints, and handle cancellations.
Collaborate with the technical support department to enhance new service packages and make necessary modifications to existing ones.
Establish and nurture strong customer relationships.
Provide accurate information and personalized assistance to enhance their overall experience.
Initiate proactive outreach to gather feedback from customers.
Continuously monitor customer situations and provide timely advice and support.
Explain the features, benefits, and value propositions of our offerings.
Call clients in person when necessary to understand their needs and preferences.
Engage with customers via phone, email, and social media platforms (such as Facebook).

Age range: From 22 years old and above.
Strong communication skills, fluent, articulate, confident, without stuttering, hesitation, and without a strong local accent.
Basic knowledge of marketing
Proficient computer and internet skills, understanding of social media and e- commerce.
Creative thinking, good listener, regularly keeping up with social trends and customer psychology.
Due to the nature of night shift work, the ability to manage hours and workload to maintain physical and mental health during night shifts is necessary.
Working Hours: Monday- Friday (from 21:30 to 05:30) and Saturday (online)
Good English communication skills are an strong advantage. (English level Ielt 5.5 – 6.0 or equivalent)

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm, CLB thể thao

Cập nhật gần nhất lúc: 2025-10-02 11:50:02