Sales And Reservations Intern

POSITION PURPOSE
The role is to provide sales growth and ensure excellent customer satisfaction. This role also provides support to reservations and operations to arrange the services for the customers in Asia and Europe.
MAJOR TASKS
Sales & Reservations

Work with Contracting and Operations team to get the best deal from the suppliers for the series trip and Group departure
Respond to new business opportunities and enquiries in an accurate, appropriate, and timely manner
Ensure all bookings, passenger details, logistic information, internal notes and supplier notes updated on the system

Customer Service

Resolve customer service issues to customer’s satisfaction with appropriate corrective and preventive measures
Follow up after sales to ensure customer satisfaction
Provide timely and accurate information and excellent support to external customers (agents, suppliers, and clients) as well as internal customers

Experience

Experience in sales & reservations is a plus point
Pre graduates or Fresh graduates

Skill

Good communication and writing skills
Fluent in national local language and English
Strong communication skills for internal & external purposes
High standards of customer service
Proficient with Microsoft Office applications
Able to work under pressure and juggle multiple tasks
Good sales skill
Able to problem solve and make decisions consulting others as required

Attributes

Smart- good judgment and intuition around the subtleties of group dynamics and the impact of your words and actions
Humble- quick to point out the contributions of others, share credit, emphasize team over self and define success collectively rather than individually

WHAT WE OFFER

An attractive intern allowance
Career pathways & professional development – opportunity to work full time after the internship
Travel domestically & oversees as required by the business
Flexible working hours

Cập nhật gần nhất lúc: 2025-11-09 09:45:03