Sales Event Trainee - Thực tập sinh kinh doanh

At all times to represent the hotel in accordance with company standards of dress, grooming and hygiene;
Be responsible for the yield management of your meeting rooms in the diary;
Facilitates various meetings as necessary (Banquet Event Order meeting, block review, etc);
Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details;
Stays available to solve problems and/or suggest alternatives to previous arrangements;
Interacts with guests to obtain feedback on product quality and service levels;
Empowers associates to provide excellent customer service;
Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
Check all your meeting rooms before the start of any functions to ensure that they are set up to the specifications on the Banquet Event Orders;
Attend the Banqueting Monthly meetings and weekly BEO meetings;
Acts as liaison between field sales person and customer throughout the event process (pre- event, event, post- event);
Ensure that all correspondence is securely filed and all files are kept up to date;
Follows up with customer post- event;
Complete your monthly forecast on the Department sheet;
Ensure good communication with other departments;
Offer and conduct show rounds of the hotel as and when necessary;
Assist Banqueting Managers and Event Manager as and when required;
Leads pre- event and post- event meetings for assigned groups;
Compile and type all you Banquet Event Orders, and be responsible for the issuing of any “late” banquet orders and amendments. Then distribute the BEOs with an accompanying letter;
Responds to and handles guest problems and complaints;
Makes presence known to customer at all times during this process;
Compile on a monthly basis a Booking Pace report;

Appropriate English and Vietnamese communications
Detail oriented, organized and pro- active
Internship period:4 – 6 months
Customer service oriented
Experience in F&B is a plus

Duty meals & Uniforms
5 working days and 2 days off per week
Be a part of Marriott International in all activities
Monthly allowance VND 1,000,000
Improve skills in many aspects of career
On- the- job training

Cập nhật gần nhất lúc: 2024-03-15 09:22:45