Sales Strategy:
Create weekly sales plans, including upselling and cross- selling strategies to existing clients, ensuring sales targets are met or exceeded.
Establish and nurture strong, long- term relationships with both existing and potential clients through regular communication and personalized service.
Create and implement effective strategies for reaching out to potential clients, utilizing diverse and innovative sales techniques to engage new leads.
Proactively seek and identify potential clients from target markets, conducting market research and trend analysis to uncover new business opportunities.
Client Relationship Management & Support:
Work closely with marketing, customer service, and technical teams to ensure seamless customer experience and a timely response to client needs.
Build and maintain strong relationships with clients, work closely with them to understand their needs and provide tailored solutions that add value.
Offer tailored product and service recommendations based on client needs, ensuring high levels of client satisfaction and loyalty.
Provide professional consultations on products and services, helping clients make informed purchasing decisions.
Sales Reporting & Market Insights:
Research and analyze market trends, competitor activity, and customer behavior to develop more effective sales strategies and gain a competitive edge.
Provide weekly updates on sales activities and results, reporting progress to the Sales Team Leader/Upper Manager and proposing strategies for improvement.
Suggest new business development strategies and plans to help maximize sales opportunities and revenue generation.
Maintain accurate and up- to- date records of client interactions and transactions using CRM tools (Salesforce, Excel, etc.), ensuring data accuracy and timeliness.
Support Product & Service Development:
Based on customer feedback, contribute ideas and suggestions for improving products or services to better meet market demands.
Take part in special business development projects or sales campaigns as needed, helping to improve overall business performance.