Sales Executive

• Maintain complete knowledge of the following (to include but not limited to):
- Hotel safety guidelines and evacuation plan
- Scheduled daily group activities
- Hotel function space, entertainment options, menus and floral decoration options
- All hotel features / services, hours of operation
• Follow up with Post- Conference reports and review group billings
• Arrange site inspections for potential clients with up to date information with professional manner
• Acknowledge and handle clients’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
• Maintain gifts inventory and coordinate the sending of gifts to clients
• Coordinate all group arrangements
• Input all group bookings and update booking activities in the system on a weekly basis
• Work with group contacts to facilitate program planning and requirements
• Promote positive relations with clients and attend to all requests expediently and courteously
• Communicate group needs and specifications to all relevant departments
• Prepare reports, maintain proper records and filing system in accordance to hotel’s sales administration process
• Answer incoming phone calls in a pleasant manner using Hotel’s telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure
• Up- sell and promote hotel’s facilities and services at every available opportunity in order to maximize sales revenue

• 1 or 2- year experience in a similar position
• Good reading, writing/ listening and oral proficiency in English language
• Good working knowledge of MS Excel, Word, & PowerPoint

+ 3 meals/day support & Uniforms provided by the hotel
+ 05 working days | 02 days off per week.
+ Training course at the hotel according to hotel regulations
+ Salary: discussed during interview
+ 02 months probation 100% salary
+ Service surcharge | Social insurance | Suncare health insurance
Other modes: Discussed during interview
Work location: Sa Pa- Lao Cai

Cập nhật gần nhất lúc: 2024-08-13 12:50:02