As the Export Sales Manager, you will be a key player in expanding our market presence in Australia, America, and Europe. Your primary focus will be on structuring and executing sales strategies, maintaining strong client relationships, and contributing to the growth and profitability of the organization.
This role will be responsible for finding solutions to meet customer product and service needs, ensuring team members complete assigned tasks, planning and problem solving to ensure delivered projects with quality and budget control, having an open business vision to propose good ideas to BOD.
MAIN RESPONSIBILITIES:
Sourcing:
- Process price proposals/ Purchase Order/ Contract via meetings, email, or phone for international customers.
- Contact international customers to discuss their requirements and obtain missing information or answer queries for sourcing.
- Estimating in sales
- Read and understand technical drawings and specifications to make Bill of Material.
- Check technical issues, prices, and contracts to be up to date.
- Estimate and price the jobs
- Source vendors and suppliers in construction industries, building materials in domestic and international.
Project management:
- Ensure the highest level of customer service while maintaining cost efficiencies.
- Resolve problems and handle complaints in a timely manner.
- Ensure all project information and requirements are interpreted and implemented correctly by chairing project meeting (kick- off, regular meetings…)
- Liaise with the Supply Chain department and QA/QC department to ensure quality timely deliveries.
- Report to customers daily/ weekly on project status.
- Deploy all project information and requirements to other departments and suppliers.
- Keep track of on- going projects until projects success.
Training and supervising:
- Train the new employees and team members in company orientation, technical knowledge, project management skills and soft skills.
- Control the work of team members individually and the work of the department in general.
- Assign work appropriately to team members checking their quotations.
Others:
- Stay up to date with new products and features.
- Research past experiences and data, find new and relevant information to support the work.
- Perform overall control of the work (budget, schedule, quality, personnel’s performance, customer service…)
- Assess risks and opportunities, problems solving, decision making and more.
- Have good ideas in innovation, improvement at work, more efficiency for the department / company to achieve better quality, faster, and more cost- effective.
- Perform other duties and responsibilities as assigned.
- Build strong relationships with suppliers and customers.
- Report weekly/ monthly results to the BOD.
