Sales Manager - Khách Sạn Sheraton

CÔNG TY LIÊN DOANH TNHH BERJAYA HỒ TÂY
Mức lương
Đang cập nhật
Địa điểm làm việc
Hà Nội
Kinh nghiệm yêu cầu
3 năm
Chi tiết tin tuyển dụng

Mô tả công việc

Contact appropriate individuals or departments (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up- selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates).
Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into the appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&039; service needs; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats.

Yêu cầu công việc

• 2- year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major;
• 3 years experience in Sales and Marketing or related professional area.
OR
• 4- year bachelor&039;s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major;
• 1 year experience in Sales and Marketing or related professional area

Quyền lợi

Duty meal & Uniform provided
Professional training courses
Satisfy your love of travel with distinctive Associate discounts for hotel rooms and F&B services at Marriott International hotels & resorts all over the world (11 properties in Vietnam)
Professional workplace with young, dynamic, and excellent team members
60 days probation with Full salary & Social Insurance
Participate in team building and TakeCare activities of the team and hotel
Service charge every month after probation
05 working days/week.
Start your career path in the biggest and one of the most prestigious hotel companies worldwide
Health check every year

Cập nhật gần nhất lúc: 2024-08-31 05:10:03

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Quy mô: 200 - 500
Trụ sở: 11 Xuân Diệu, Tây Hồ, Hà Nội

Thông tin chung

Ngành nghề
Nhân viên kinh doanh
Cấp bậc
Trưởng/Phó Phòng
Kinh nghiệm yêu cầu
3 năm
Trình độ yêu cầu
Đang cập nhật
Số lượng cần tuyển
1
Hình thức làm việc
Toàn thời gian
Giới tính
Đang cập nhật
Hạn nộp hồ sơ
30/09/2024
Mẫu CV đẹp

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