Sales Manager (Leisure & MICE) - Based in Ha Noi

Assist the Commercial Manager in the forecasting of rooms’ revenue and ATR for Corporate / FIT / M.I.C.E. / LSG (Long Staying Guests) groups.
Negotiate with accounts on banquet, outside catering events.
Responsible for the dissemination of the group’s related information to other departments e.g. issues on banquet event orders and group resumes, chairing pre- event
Plan sales trips, under the direct approval of the Commercial Manager to major market areas, calling on accounts within the specific market areas.
Gather information of competitors, such as rate, top accounts and production, room, F&B and events, and report to the Director of Sales regularly.
Oversee the operation of banquet functions and work closely with various departments to ensure quality service is delivered to our clients at all times.
Implement all sales action plans related to the respective market (by segment and geographical locations) as outlined in the marketing plan.
Take responsibility to conduct hotel inspection for all walk- ins, meeting groups and contracted clients and plan next step for future follow.
The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment.
Establish good working relationship with internal customers (other departments of the hotel) and external customers (clients, event contractors, suppliers).
Actively participate in achieving the departmental goals which contribute to the marketing budget.
Attend major travel functions and promotional events (i.e. trade shows) and promotes sales (rooms, catering, and other facilities and services) for the hotel.
Closely monitor accounts revenue and business production for Corporate / FIT / M.I.C.E. accounts.
Meet and welcome some top key accounts, group organizers and VIP guests upon check- in.
Obtain feedback from clients and follow through with the necessary actions.
As the Sales Manager, you will be responsible for performing the following tasks to the highest standards:
Carry out any other reasonable duties and responsibilities as assigned.

Meet and service in- house FIT clients, groups and organizers.
Submit weekly sales plans and reports.
Oversee that group orders are routed to all departments concerned.
Carry out negotiation for rates with corporate clients and travel agents.
Understand and follow hotel policies, departmental rules, and SOPs.
Plan sales calls properly to maximize results.
A Sales Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Follow- up on correspondences.

• Insurance as labor law (apply from starting date)
• Service Charge
• 14 Annual Leaves
• Heath Care Insurance (24/7)
• Accommodation, uniform, transportation, meals
• Relocation, home leave ticket, repatriation allowances
• Others benefits
• Working hours: 8 hours/ day, 2 days off per week
• Competitive salary

Cập nhật gần nhất lúc: 2024-06-17 21:10:03