Sales Manager / Quản Lý Kinh Doanh (Base in HCM)

 Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
 Develops and implements strategies for achieving individual sales goals
 Keep Manager promptly and fully informed of all problems or unusual matters of significance
 Ensure all materials used are in accordance with brand standards
Perform other duties as requested by the General Manager or Director of Sales and Marketing
 Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
 Prepares reports as necessary to improve management decision making and critical evaluation of work activities
 Assists with the completion of monthly booking report(s)
 Insures maximum occupancy on a daily basis by performing follow- ups on progress of groups booked with events services team
 Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
 Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
 Performs other duties required to provide the service brand behavior and genuine hospitality
 Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
 Develops data and recommends programs to meet clients&039; needs
 Prepares proposals and contracts that are geared to maximize profit while satisfying client needs
 Communicates clients&039; requests to all departments in an effective and timely manner
Maintains proper flow of information to sales team, reviews sales work file of assigned accounts
Participates in the development and implementation of business strategies for the hotel which are aligned with Carlson’s overall mission, vision values and strategies
Achieves market share and revenue goals by working with the Director of Sales and Marketing on individual and team goals within assigned market segments
 Solicits files on a timely basis to confirm business
 Uses outside sales calls, prospecting, hotels tours and hosting of clients to solicit new business
Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
 Maintains a favourable working relationship with all other hotel employees to foster and promote a co- operative and harmonious working environment
 Reviews individual and team goals on a weekly basis; recommends and takes appropriate actions to achieve objectives in key result areas
 Be familiar with objectives, strategies, action plans and other marketing related information contained within the Hotel annual business plan
 At all times projects a favourable image of the Hotel to the public
 Contacts in- house customers to retain and grow existing business, repeat bookings or referrals to other Carlson Hotels
 Maintains a high standard of personal grooming at all times in order to represent the Hotel in the best possible manner, reflecting the public role of the position
Adheres to hotel policies and procedures

Discuss in interview

- Fully equipped accommodation
- International and ideal working environment & professional training managed by Radisson Hotel Group
- Medical care 24/7 besides of Insurance by law
- Very competitive allowances for transportation, meals and accommodation if not staying in staff house
- Competitive Salary & Benefit
- Transportation allowances provided for on- boarding and home visit.

Cập nhật gần nhất lúc: 2025-06-28 04:45:02