Sales Supervisor

Support the Team and Optimizing Processes

Prepare, upgrade and provide Sales material content for the Inbound Sales team
New sales rep onboarding support and mentor
Provide guidance and conduct training to continuously improve the team’s skills and knowledge.
Identify criteria for improvement and implement process changes to enhance efficiency and performance.

Analyzing Data and Improving Performance

Develop actionable recommendations and implement solutions to improve team performance and achieve sales goals.
Present detailed insights and performance analysis to management to support strategic decision- making
Collect, analyze, and report on key performance indicators, such as conversion rates, response times, and customer feedback.

Ensuring Quality and Providing Feedback

Review customer interactions and provide constructive feedback for Sales Manager to maintain high service standards and customer satisfaction.
Evaluate the quality and accuracy of information provided by the Inbound Sales team to customers.
Conduct activity review/report and communicate with Sales Manager to monitor the inbound sales team performance to ensure adherence to established sales workflows, standards, and protocols.

Graduated from FTU, NEU, or related universities;
Ability to train and encourage team members.
Familiarity with CRM systems and sales performance tools is a plus.
Excellent communication and leadership abilities.
Having 1+ years of experience in relevant roles, with expertise in a sales supervision, Inbound Sales, Customer Service;
Strong analytical skills, with the ability to interpret and act on sales data.
Proficient English: 6.5 IELTS or equivalent;
Detail- oriented with strong problem- solving skills.

Basic Salary: 12.000.000- 18.000.000 VND/month + KPI performance- based bonus
Competency assessment every 6 months, with a clear career advancement path.
An innovative and diverse working environment, with respect and support from colleagues and management.
13th- month salary, bonus on 30/04- 01/05, 02/09, project...
Team- building activity, Holiday trips, Regular bonding, Tea breaks.

Cập nhật gần nhất lúc: 2024-12-10 07:30:03