Sales Support (Hanoi)

Supports with the preparation of quotations e.g. by gathering the necessary information and calculations for quotation creation.
• Administrative support and assistance with the preparation, follow- up and controlling of sales campaigns.
• Supports Field / Inside Sales staff with administrative tasks (e.g. SAP / office management like travel expense accounting, material orders).
• Coordinates internal inquiries and acts as interface between Field / Inside Sales and other departments (operative or Service Functions, e.g. COP).
• Follows up with customers (if delegated by Field / Inside Sales).
• Gives first level support for sales- related inbound customer inquiries. Records, tracks and- if applicable- forwards (technical) customer inquiries to Field / Inside Sales or Commercial Sales Support.
• Administrative support and assistance with the organization and conduction of trade fairs / customer events in close collaboration with the marketing department.
• Analyses data, conducts research, creations reports for the Field / Inside Sales staff; creates customer profiles.
• Schedules meetings with customers for field sales staff incl. travel bookings.
• Creates / coordinates internal and external correspondences as requested by Field / Inside Sales staff.
• Clarifies or forwards open issues from internal / external customers.
• Supports the preparation of a &039;Request for Quote&039; towards Commercial Sales Support.

REQUIREMENTS:
• Hands- on mentally; pronounced ability for self- organize skills.
• Excellent negotiation and customer service skills
• Ideally first experience in Testing Inspection, Certification (TIC) or related field.
• At least 1- 2 years of experience in related area.
• Excellent time management and prioritization skills.
• Good communication, strong rhetorical skills over the phone.
• Good problem solving, statistic and analytical skills.
• Good command of both spoken and written English, MS office.
• Experience at working both independently and in a team- oriented, collaborative environment is essential and dealing with high position people.
• Ability to meet deadlines without supervision.
• Being able to speak and write Chinese or Korean will be an advantage.

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-10-24 04:35:03