Key responsibilities:
Sales Support:

Perform ad- hoc assignments
Make daily call to customers to ask for demand and gathering market info
Support sales team for quoting, follow up with customers until booking stage
Coordinate with Customer Service team in case of complaints and assist trouble shooting
Update to customers for new services
Follow sales goals with team and Manager
Compile and follow up on sales leads
Collaborate with team members to achieve better results

Inside Sales:

Maintain a high level of product knowledge to effectively address customer questions and concerns.
Achieve and exceed target lifting goals through telemarketing.
Maintain accurate records of customer interactions and sales activities in the CRM system.
Follow up with potential sales leads to nurture relationships and close sales.
Attend regular sales meetings to align with team goals and objectives.
Understand customer needs and recommend appropriate shipping solutions.
Collaborate with the sales team to develop and implement effective sales plans.
Coordinate closely with POLs to push for more import volumes.

High level of motivation and a data- driven mindset.
Ability to work independently and as part of a team.
Good communication and interpersonal skills.
Excellent in Excel, good at Word, PowerPoint, Outlook.
Good in English, both written and spoken.
Bachelor’s degree.
Minimum of 2 years of experience in sales support and inside sales or a related field, preferably in the shipping or logistics industry.
Good problem- solving abilities and a customer- centric approach.

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Cập nhật gần nhất lúc: 2024-11-03 22:05:05