SEA FREIGHT PRICING SUPERVISOR

· Support customer service in customer query resolution and exception handling
· Creating a good relationship with shipping lines.
· Send accurate information to Operation department to make correct and timely documents for the shipment, avoiding delay or incorrect information leading to additional costs.
· Check mail and reply to customer emails, support customers to answer questions, update information and solve price problems related to shipments.
· Work closely with pricing global team for market situation, fast reaction for market change and provide solution when requires.
· Keep in touch with carrier, NVOCC, co- loader, agency.
· Manage the team of 1+ including training, coaching, and encourage team member for work efficiently.
· Regularly proactively update information about prices and spaces from shipping lines and make reports for direct managers to control and update ships/space/price.
· Report to manager or upper level when required.
· Rate quotation.
· Maintain and build relationships with shipping lines and professional image with customers, cooperate & support other departments.
· Update the price list on the system.
· Checking contract & update rate sheet for both internal & external.
· Coordinate with CS and Booking to ensure space.
· Negotiate rate/space with shipping lines and match with customer needs.
· Review/ keep update on all Policies/ SOPs and instruct clearly to the team. Make sure Policies/ SOPs will be followed under strict discipline.
· Pro- actively provide ideas/ solution to develop the process/ performance of the team.

· Comprehensive knowledge of Sea Freight and Pricing.
· Good Microsoft Office skills (Excel, Word, power point etc.)
· English skills/ Negotiation skills/ Problem solving skills.
· Experienced in dealing/ working with shipping lines
· Effectively communicate clearly and concisely to obtain positive results.
· Having 05 years in of forwarding logistics companies and 02 years working experience in the same position (Or Customer Service/ Sale Support)
· Graduated from Supply Chain, Logistics, Transportation Management, Business or other related discipline.

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-11-01 10:45:02