Senior Business Analyst (IT Projects)

Collaborate with internal departments and external vendors to gather, analyze, and document business requirements.

Translate business needs into clear functional and technical requirements for the IT team.

Work closely with developers, testers, and project managers to ensure successful project delivery.

Define business processes and workflows, ensuring alignment with IT solutions.

Support eCommerce integration, ERP integration, and other IT- related system implementations.

Conduct gap analysis and recommend solutions to improve business processes.

Assist in UAT (User Acceptance Testing) and ensure alignment with business objectives.

Prepare documentation, including BRD (Business Requirements Document), use cases, process flows, and system specifications.

Act as a bridge between business and IT teams to ensure smooth communication and understanding.

Provide training and support to stakeholders on new systems and processes.

Bachelor’s degree in business administration, Information Technology, or a related field.

3+ years of experience as a Business Analyst in IT projects.

Strong experience with eCommerce and ERP integrations.

Solid understanding of business process modeling and documentation techniques.

Experience working with Agile and Waterfall project methodologies.

Excellent communication skills in both English and Vietnamese.

Ability to interact with various stakeholders, including internal teams and external vendors.

Strong analytical and problem- solving skills.

Familiarity with tools such as Jira, Confluence, and process modeling software.

Preferred Qualifications:

Experience in retail or eCommerce industry.

Knowledge of API integrations and system data flows.

Experience with Microsoft Dynamics 365 or other ERP systems.

Laptop, Chế độ bảo hiểm, Phụ cấp, Chế độ thưởng, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2025-08-16 16:05:02