Senior Customer Service Executive

- Follow Team leader’s decision as well as company’s rules & regulation
- Build and develop good relationship with accounts. Capture and solve occurred issue(s) relating to respective account.
- Drive the aligned sales turnover through the assigned customers
- Maintains records and reports in an organized manner.
- Provides feedback regarding increase/decrease of business as a base for appropriate management decision making.
- Provide information to QC / QA whenever CS received complain from customer
- Keep tracking base stock/ other stock status with Supply chain department.
- Sustains rapport with key accounts by making periodic visits;
- Responsible for fast feedback to customer once receive the enquiry.

§ Time management skills – self- motivator and work to strict deadlines
§ Flexible team player
§ Accurate computer skills
§ Working knowledge of software packages (applicable at the time)
§ Excellent communication skills – verbal and written
§ Proficient in English

Laptop, Chế độ bảo hiểm, Phụ cấp, Xe đưa đón, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-06-05 08:05:02