Senior Group Customer Manager (Big C, Lotte, Guardian, Waston)

ROLE:

Planning and controlling budget of Trading Terms as well as BTL activities in MT Channel within assigned budget.
Responsible for managing the assigned customers to grow volume, revenue, space share & profitability by initiatives, well planning, cooperating with Customers, work with across function such as Trade Marketing/ Brand team/ Logistic.
Building up & maintaining good relationship with MT customer

RESPONSIBILITIES:

Build the most advantageous display of WU products in comparison with competitor.
Ensure volume & revenue growth of assigned customers in MT channel
Work with Customers about listing, promotion, pricing & activities as company strategy
​Planning/ Monitoring & Controlling budget of TOT as well as BTL Activities:
Work with across functions to build up forecast and short- term stocks allocation
Working effectively & initiatively with Customer for delivery of yearly plan, key activities calendar
Manage and control TOT/ BTL budget in an effective and efficient way thought post promotion evaluate, control & monitor promotion stock during & after promotion period to ensure main goal achieve
Monitor, analyse and evaluate channel/ account developments, trends and competitor activities in order to develop effective plans and in- market activities to address opportunities or threats
Customer development:
Build Customer Business Plan and monthly review
Understand customers’ insights & keep updated in customer profile to find out & maximize growth opportunities in MT channel

Educated to University degree level.
Good communication and influencing skills, with the ability to manage key stakeholders.
Mature and capable of working effectively in a matrix organization.
Experience in Personal Care and Home Care categories is strongly preferred; candidates from Food/F&B categories may also be considered.
Minimum 5 years of experience in FMCG, preferably in Sales, Trade Marketing, or Key Account Management within the Modern Trade (MT) channel.
Candidates must have prior experience handling Big C accounts or similar key MT customers.

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Cập nhật gần nhất lúc: 2026-03-16 07:00:04