Job overview:
This position serves as a critical control presence in both physical operations and system environments, contributing to sustainable and risk- aware business growth.
The Senior Internal Control Executive is responsible for supporting the design and execution of internal control activities across retail stores, F&B outlets, warehouses, and digital platforms. The role ensures operational compliance, protects company assets, mitigates fraud risks, and strengthens governance as the organization scales.
Main duty:
Operational Audit & Compliance
Review high- risk transactions including refunds, exchanges, manual discounts, and price overrides.
Conduct scheduled and ad- hoc audits across retail stores, bars, restaurants, and warehouses.
Evaluate compliance with company policies, SOPs, and approval workflows.
Assess cash handling procedures and POS discipline.
Inventory & Asset Protection
Participate in cycle counts, blind counts (using PDA), and periodic inventory audits.
Investigate stock discrepancies and recommend corrective actions.
Monitor the movement of high- value inventory to prevent loss or misuse.
Verify adherence to barcode, BIN location, and stock control processes.
System Access & Digital Control
Collaborate with IT and system owners to strengthen control configurations.
Identify segregation- of- duty conflicts and escalate control gaps.
Support periodic user access reviews across ERP, POS, FAST Accounting, CRM, HRM, and related platforms.
Monitor unauthorized master data changes and system overrides.
Review CCTV for suspicious behaviors including unauthorized safe openings, after- hour activities, and improper transactions.
Fraud Risk Monitoring & Investigation
Support the development of preventive control measures.
Analyze transactional patterns to detect irregularities.
Assist in internal investigations by gathering data, conducting interviews, and documenting findings.
Maintain confidentiality and professionalism throughout investigative processes.
New Store / Warehouse Readiness
Review POS permissions, inventory processes, and cash controls prior to launch.
Support control assessments for new site openings.
Validate operational readiness from a risk and compliance perspective.
Data Analysis & Exception Reporting
Flag pricing anomalies, abnormal sales behaviors, and potential loyalty abuse.
Analyze exception reports and identify unusual operational trends.
Prepare structured audit reports with clear risk ratings and actionable recommendations.
Continuous Improvement
Promote a culture of accountability and compliance across operational teams.
Recommend enhancements to policies, procedures, and internal controls.
Support the implementation of best practices aligned with digital transformation initiatives.
