Bachelor’s degree in Information Technology, Business, or a related field.
Familiarity with technical documentation standards, including system architecture, data models, and API documentation such as Open API, Blueprint, etc.
Proven experience as a Business Analyst in an IT environment.
Excellent communication and interpersonal skills.
Proficiency in writing use cases and user stories that effectively communicate user requirements to technical teams.
Strong analytical and problem- solving skills.
Familiarity with visualization languages and tools, such as draw.io, BPMN modler (e.g: Camuda Modler), DMN, UML, Entity Relationship diagram, Dataflow diagram, …etc.
Proficient level of English (TOEIC, IELTS certificates or equivalent) to attend meetings with non Vietnamese stakeholders, provide support to applications, help team to take the best decision and document your work
Technical knowledge and experiencing in BPMN, DMN, database schema, SQL, system communication protocols such as HTTP, Restfull API, Web Service, …etc.
Knowledge of Agile methodologies (e.g: Agile/Scrum). Experience in project management and knowledge of relevant methodologies.
3+ years of experience in business analysis or a related field.
Preferred Skills
Having background knowledge in finance, banking, accounting, card business domains are preferred (e.g: CFA certification, SAP, SAS …etc).
Knowledge of DWH and Cloud Platform and Banking systems (Core Banking, LOS, BPM, ECM, Card System…) is a plus.
Familiarity with the latest industry trends and technologies.
Having certificates relate to Business Analyst is plus: IIBA Entry Certificate in Business Analysis (ECBA), IIBA Certification of Competency in Business Analysis (CCBA) or IIBA Certified Business Analysis Professional (CBAP)
Ability to work under pressure and manage multiple projects.
Knowledge of Agile at enterperpise scale (e.g: SAFe, Spotify, Scrum@Scale, LeSS)
Advanced technical skills, including understanding of software development and database systems.
Having certificates relate to Project Management, Scrum, Process Management is plus.
Knowledges and experiencing with complex algorithms and skills about rulesets, decision table, decision tree is plus (e.g: KIE Workbench, Drools, FICO Blaze).
