Senior IT Specialist ( IT Infrastructure + IT Network System )

MAIN PURPOSE:
The Senior IT Specialist is responsible for ensuring that Aden’s IT infrastructure — including hardware, software, and network systems — operates smoothly, securely, and efficiently. This role serves as a key technical partner, providing daily support to employees, resolving IT incidents, and contributing to continuous improvement and optimization of IT systems across the organization.
KEY RESPONSIBILITIES:
IT Help Desk Support
• Support new employee onboarding (equipment setup, software installation, email access, etc.).
• Install operating systems (Windows/macOS/Linux) and business software.
• Manage IT assets (tagging, inventory, lifecycle tracking).
• Troubleshoot and upgrade hardware components (power supply, RAM, HDD, motherboard, etc.).
• Install, configure, and maintain desktops, laptops, monitors, printers, scanners, and related peripherals.
Server Management
• Ensure data security through OS updates, user access control, and permission management.
• Manage and deploy Windows Server, SQL Server, and related applications.
• Monitor server health: CPU, RAM, disk, and network usage.
• Schedule and monitor regular data backups and recovery processes.
Network & Connectivity
• Troubleshoot LAN/Wi- Fi issues, slow speed, disconnections, or shared printer errors.
• Configure static IP, VLAN, and routing settings.
Site Support & Deployment
• Conduct basic IT training for site staff.
• Deploy and support site systems (POS, time attendance, cameras, etc.).
• Resolve daily operational issues and provide guidance to users.
Other duties as assigned.

Opportunities for professional development and continuous learning.
Competitive salary and benefits package.A dynamic and collaborative work environment.The chance to make a meaningful impact on sustainability and energy conservation.

Cập nhật gần nhất lúc: 2025-10-11 17:00:03