Senior Operations Manager

The Senior Operations Manager will oversee the group management, procurement and inventory operations of the various pharmacy stores, including managing pharmacy staff, ensuring compliance with all laws and regulations related to pharmacy operations. He/she will also be responsible for studying the product mix for each store and developing the right type and levels of SKUs and pricing to increase sales, improve profitability, and enhance the overall customer experience.
Key Responsibilities:

Provide on- going technical training and knowledge to store pharmacist
Collaborate with other departments and stakeholders to ensure that the pharmacy is aligned with the overall goals of the organization.
Ensure that the pharmacy maintains accurate and up- to- date records of all transactions, including inventory management, billing, and insurance claims.
Perform any other duties as assigned by upper management
Manage and oversee all pharmacy staff, including pharmacists, technicians, and support staff.
Develop and implement policies and procedures for pharmacy operations that ensure compliance with all laws and regulations.
Maintain an up- to- date knowledge of the latest developments in pharmacy practice and technology.

Experience with inventory management, billing, and insurance claims processing.
Bachelor of Pharmacy degree from an accredited institution.
A minimum of 5- 7 years of experience in pharmacy operations, including at least 2 years in a managerial role.
Excellent communication and interpersonal skills, with the ability to build and maintain relationships with staff, customers, and stakeholders.
Ability to effectively communicate in English.
A customer- centric approach to business and a passion for providing exceptional customer service.
Strong leadership and management skills, with a proven track record of effectively managing and motivating teams.
Strong analytical and problem- solving skills, with the ability to make data- driven decisions.
Proficient in the use of pharmacy software and technology.
A High energy, motivated individual with strong organizational skills and attention to detail.
Thorough knowledge of all laws and regulations related to pharmacy operations.

Trained to develop expertise and professionalism.
Periodic health check according to company policy.
Full benefits in social insurance and health insurance according to the Labor Law.
Professional working environment.

Cập nhật gần nhất lúc: 2024-04-18 15:20:30