Senior Payroll Specialist - Hybrid Work

The Job
Report to Payroll Team Leader

Solve Customer Service / Payee issues within 24 hours or escalate to the Team Leader.
Communicate confidently with customers and payees both verbal and written (email) in Vietnamese and English.
Be the Person In Charge (PIC) for assigned Large / Key customers.
Build and maintain to observe the payroll process;
Any other tasks assigned by the line manager from time to time.
Create update and monitor admin job list with the shared admin team.
Daily report to Team Leader, proactively highlight potential problems with suggested solutions.
Quality check services delivery and communicate findings to the team and management before sending them out to clients;
On behalf of the team leader to answer client’s inquiries in a timely manner as needed;
Support Team Leader to deliver training and development plans for junior team members (if any).
Carry out payroll processing calculations assigned by the Team Leader using the correct systems and processes to deliver high- quality service on time, following company processes and procedures, and meeting or exceeding customer expectations.

HR2B is looking for an active, mature, and talented Senior Payroll Specialist to join the payroll service team. To apply you must have;
The Person

Customer service- oriented;
Calm, friendly, outgoing, able to lead a small team;
Committed to professional performance;
Good English skills
Strong computer skills;
Over 3 years experience in payroll/ SIMIUI/ PIT/ labor law;
Professional look and attitude;
Highly organized and energetic.
Vietnamese national with a university degree

Cập nhật gần nhất lúc: 2024-06-14 11:30:04