Senior Service Engineer

Conduct surveys and analyze customer requirements
Resilience under pressure and capability to keep track of complex situations
Develop services programs according to specific customer requirements
Provide maintenance services and technical support when necessary (24/7)
Ensure that the system operates correctly and achieves the desired performance
Independent working ability, able to communicate effectively and act decisively
Provide optimum service support for customers through phone, personal visits, etc,..
Ensure OHS rules, compliance of Company Value
Inspect and troubleshoot issues as needed to ensure the stable operation of the inverter
Plan the implementation of services and determine suitable technical solutions
Assist customers in the pre- sales phase with in- depth knowledge
Manage relevant documentation (technical / engineering data, catalogues, standards, relevant accessories)

Experience: ~2- 3 years of experience in mechanical power transmission or field instrument
Background: A University Degree in Electrical or Automation Engineering
Knowledge and Skill:

Computer literate, good in Microsoft Office tools, Auto- cad,…
Working experience in a steel, cement & F&B factory is an advantage
Be interested in automation/Inverter/ Instruments
Execute the training for customer’s engineers or workers
Good in English is an advantage
Lead a team of field service when needed. Set, monitor and review goals for the team
Willingness to travel.
Be familiar with PLC, instrument, electrical drawing

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Cập nhật gần nhất lúc: 2024-04-03 12:26:17