Service Engineer

Troubleshoot via phone, email or in- person
Timely updating of service management tools, service reports, and calibration certificate
Technical Service: Provide Performing Installation, commissioning, training, application support, maintenance, calibration services and repairs for customers
Email communication with machine manufactures for troubleshooting support and technical clarifications
Full time employment
Proper managing of service job schedule, service tools, and workshop
Ability to be available and on- call 24 hours per day.
Working day: from Mon to Fri
Cooperate and coordinate with team members and other departments, in order to offer solutions that fulfill the customer’s needs
Attend meetings with regards to installations, calibration service matters, technical solutions and administrative matters of the company
Find solutions to customer problems and complaints to maximize satisfaction
To assist in projects as required by the management.
Willing to work extra hours to complete tasks and fulfilling customer’s needs.
Provide excellent service to customers by giving undivided attention and focus on meeting their needs
Report and update the installed equipment database, calibration database.

Minimum 2 years of work experience required, priority given to candidates who have worked in industrial maintenance technical positions or in servicing high- tech products at Scientific and Technical Equipment Companies
Well organized, high sense of responsibilities, teamwork.
Strong planning and analytical skills
Male only
Able to work well under pressure.
Able to work self- reliantly.
Education: Degree in Engineering (automation, electrical & electronic, mechatronics) or similar
Good technical knowledge, troubleshooting
English: Fair level of English, written and spoken

Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Phụ cấp thâm niên, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-11-17 08:35:02