Service Manager

We are looking for candidates for the post of Service manager to work on the data processing projects with American clients.
Project management
Make sure new projects are implemented successfully, by:
- Coordinate with other relevant people/departments for project testing
- Gain sufficient project requirements and transfer the knowledge to related people through training
· Monitor project on a daily basis and make improvements/adjustments when needed
· Keep close contact with customers to understand and fulfill their needs, as a result, customer satisfaction can be maintained and improved
General management
· Provide accurate and timely information for related departments when required
· Control account portfolio (quality, productivity) to meet the predefined targets by maintaining close supervision to the projects
· Continuously come up with improvement ideas for all projects to reduce processing time and enhance cost efficiency
· Other task assigned by Supervisor

*** Education:
University degree
Excellent in English
*** Technical skills and experience:
MS Office (Word, Excel, PowerPoint)
At least 2 - 3 years of working experience
*** Soft-skills:
Leadership and supervision skills.
Planning and analytical skill
Problem solving
Communication and interpersonal skills.
Team working skill
Presentation skill
Negotiation skill
*** Attribute:
Innovation and creativity
Hardworking
Good team player
What are you waiting for? Join our international team today!
Strong multi-tasking abilities
Great Benefits:
- Personal accident & health-care
- Flexible working time
- Meal & Parking Allowances
- Salary: up to 1000$ and bonus package (13th salary, KPIs bonus up to 3-month salary)
- Company trip, Team building, Sports and Gyms.
- At least 12+ annual leave
Advance your career:
- Opportunities to learn and grow through different types of training: Talent Development program, Succession planning as well as promotions or transfers.
- We provide you with support to sharpen your skills and knowledge for further steps in your career path
Break your limits:
The innovation is a key value of SPS Vietnam. Joining our team, you are encouraged to think out of the box, cross your boundaries and improve yourself in our continuous improvement process during daily business operation.
Go Global:
Notes: Only suitable candidates will be contacted and invited to participate an interview.
Kindly visit our website for further information www.spsvietnam.vn
The moment you join SPS Vietnam is the moment you take the chance to extend your horizon. You will work, cooperate and exchange your creative ideas with 7,500 employees of Swiss Post Solutions. Our customers, which are 20% of Fortune 100, are located from around the world.
Thank you for applying at Swiss Post Solutions Vietnam.

Bonus package (13th salary, KPIs bonus up to 3-month salary)

Personal accident & health-care insurance

At least 12+ annual leave; Flexible working time

Cập nhật gần nhất lúc: 2022-10-11 03:42:04