[SILVERLAND MÂY] - Restaurant Supervisor/Giám sát nhà hàng

Oversee the day- to- day operations of the restaurant:

Maintain a clean, organized, and safe work environment
Ensure that all staff members adhere to food safety regulations and follow company policies and procedures
Manage and supervise restaurant staff, including hiring, training, scheduling, and performance evaluations
Maintain food quality and standards:
Oversee food preparation and cooking procedures to ensure consistency and adherence to quality standards
Conduct regular food tastings and menu reviews
Monitor food storage and handling practices to prevent foodborne illnesses

Provide exceptional customer service:

Address customer inquiries, concerns, and complaints promptly and professionally
Handle customer interactions with a positive and friendly demeanor
Go the extra mile to exceed customer expectations and create a memorable dining experience

Manage restaurant finances:

Monitor inventory levels and ensure adequate stock of supplies
Track food and beverage costs to minimize expenses and maximize profitability
Prepare daily sales reports and analyze revenue trends

Ensure compliance with health and safety regulations:

Conduct regular sanitation checks and maintain a clean and hygienic restaurant environment
Stay up- to- date on all applicable health and safety regulations
Train staff on proper food handling and safety procedures

Contribute to a positive and productive work environment:

Motivate and encourage staff to perform their best
Foster a team- oriented and collaborative atmosphere among staff members
Address workplace conflicts and resolve issues promptly and fairly

Education:

High school diploma or equivalent
Associate&039;s degree or Bachelor&039;s degree in Hospitality Management or a related field is preferred

Experience:

3+ years of experience in the restaurant industry, with at least 1 year of supervisory experience
Strong understanding of food safety regulations and sanitation practices
Proven ability to manage and lead a team of restaurant staff

Skills:

Ability to work independently and as part of a team
Strong problem- solving and decision- making skills
Proficient in Microsoft Office Suite
Excellent communication and interpersonal skills
Fluency in English is a plus

Professional development opportunities
Competitive salary and benefits package
Chance to make a real difference in the guest experience
Opportunity to work in a fast- paced and dynamic environment

Cập nhật gần nhất lúc: 2024-04-30 11:20:36